FH2 redeemed rewards not showing up

So earlier I redeemed some rewards for forza horizon 2 (xbox one), tier 6 rewards ranks. Said it could take up to 4 hours to receive them, but it’s pushing almost 5 hours later and still nada. Should of gotten 610,000 credits for forza 4, 620,000 credits for horizon 1, 8,570,000 credits for forza 5, and 1,500,000 for forza horizon 2. I’ve logged into each game, and nothing. Website says they’ve been redeemed though.

Is it normal for rewards to take this long to show up? How long should I wait before I start trying to contact someone?

Any information, tips or help is appreciated. I know there’s bigger issues at hand, just curious if anyone has any information or has experienced this.

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Having the same problem dude, no idea what’s going on. I was level 6 at the time of the redeeming. Also, I haven’t got the Tier Rewards. Check my page on Instagram and Twitter I’ll be posting a fix if there is one: “ForzaWorld”

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Thanks for the information, will keep a look out

Add me to the group of people that didn’t get his credits either. Looks like Turn 10 didn’t test their system thoroughly for high-volume traffic. I still don’t get how you can advertise the crap out of a game and end up with so many issues. I love FH2 so far but the things promised like rewards and DLC cars not costing are running into huge issues

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Lots of issues going on, I have not got the 1.5 million credits either, but that no longer concerns me. The annoying audio bug or whatever it is that has infected the game for me has me much more annoyed. At times I can barely hear my car or the radio. It’s that same freakin sound from FM5 where you would have to hard reset your console for it to leave for an hour before it came back. Unbelievable… smh

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Same problem here with both, so annoying. Mine is the cars i cant hear any and havent recieved my credits that i redeemed a month ago.

Same here for credits I should get 600k but still nothing I redeemed my about 12 this afternoon and nothing and not happy about it smh

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is your console set to instant on?
if you change the settings to power saving mode it should fix that, i had that audio thing in forza 5 ages ago.
changed console start up setting and it never happened again.

well i went to redeem my rewaeds at the time was teir 6 1.5mil showed downloading then feature unavailable did i just lose my rewards?

Same here, I redeemed 600k and never got none of it.

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I also haven’t gotten my credits, this really sucks because I was ecstatic about that. :frowning:

I haven’t gotten mine either, it seems to be a common problem

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Add me to the list, tier 6 short 1,500,000 credits.

Oh wow, looks like I’m not the only one with the issue. Seems to be a pretty common problem. At least it’s wide spread, makes it a higher priority/easier to figure out whats causing it. Thanks to all who replied. Keep replying/trying to contact microsoft/try finding a fix!

I was supposed to get 1,000,000 Tier 5 in Forza Horizon 2. No joy. I’ve tried to redeem twice now. Once I actually saw something appear in my message box in the game and when I tried to select it it just disappeared and I didn’t receive anything at all.

lucky you. I didn’t even get THAT.

Same…1,000,000Credits , still have not recieved them :frowning:

Im sad now :frowning: I really want those credits

Yea all my vip stuff didnt kick in till about 10 today and i started playing 6 am launch and still not all my download cars are free yet only some and no credits yet. Game is awesome but its the little things

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With the launch of a new game and some issues, rewards may not appear in game for up to 48 hours, though in the past, mine have appeared in 4 - 24 hours. Just remember guys, no matter how awesome the game is, there will always be issues on launch when everything is internet or server based. Imagine half a million people (or more) all trying to connect to the servers at once…

Just be patient and enjoy playing the game for now.

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