After speaking to Jenny J on Xbox live chat, she requested I posted here…
Since around November 2015i have been having problems with the game. I switched on the game and it started me from the beginning, even though I had completed so much and it was all still sitting in my achievements… After contacting Xbox the first time, they advised there is nothing they can do, it’s down to the forza team… Still having the same issue, my achievements show higher levels and completed and the DLCS I have purchased are still there… However whe trying to select them in game it just says ‘sorry, you have already purchased this item’ but I cannot use it!!!
I have asked for a refund for all DLCS bought but Microsoft have said they cannot refund until they have confirmation of what went wrong… Can somebody please just explain as I have sent a lot of money, time and effort on this game… I have screenshots to show the achievements levels and stuffs bought if needed.
Thanksx