Banned gamertag

Hi.
Can someone please look into why my gamertag is banned from using Forza 7. I have not been able to use it for nearly two weeks and I still don’t know why I am banned. I have been sending emails and I have had one response which was about not finding my gamertag which I corrected and now once again I have no awnser.

FAQ: Why was I banned?

Players may encounter an on-screen message indicating that “Your gamertag is temporarily banned from this feature” in multiplayer, Auction House, etc. The in-game Message Center will show the length of the ban and direct the user to Forzamotorsport.net. The purpose of the message is to remind players of the Code of Conduct and Terms of Use for both Forza and Xbox Live. A basic rule of thumb is an E for Everyone tone; common ban reasons include intentional wrecking in multiplayer lobbies and inappropriate designs (profanity, drugs, sexual themes including ‘Free Candy’ etc). Repeat offenses may result in a permanent ban.

Players who believe they have been unfairly banned can e-mail forzafb@microsoft.com for further investigation and review. Include your Xbox Live Gamertag and ban date. Discussion of bans and enforcement issues is not permitted on the forums.

I was banned over a year ago why cannot so back online

The process has changed a little since the date this topic was created.

This article here will help you with finding out why you were banned and teach you how to appeal a ban via our ticketing system (if you feel you are not in the wrong and it needs to be further investigated to verify).

Why was I banned? – Forza Support