any way to reach out to turn 10 to accelerate a ban review??

Xbox live is offering the Forza 4 Season Pass for a stupid low killer rate, I accidentally made a mistake and come to find out had YET ANOTHER attempt of someone accessing my account illegally for the third time within a year…im a devoted fan to the forza franchise and have worked hard on ALL my games and look forward to purchasing Horizon 2 when I get my Xbox One again but for now I want to get my situation resolved and purchase all these dlc cars.I emailed the feedback email once as instructed but I dont want to miss this sweet deal :-/

Apologies for your frustration, however you should contact Turn 10 at forzafb@microsoft.com

Bans or enforcement of Xbox LIVE’s Terms of Use and Code of Conduct are not discussed on the forums.