[ANSWERED] Unable to install the game

I pre-ordered the game, and download it when it first came out. Enjoyed it until two days ago. When I try to play the game yesterday, it told me that there is an update. When I try to install the download, at 155 MB it shows me that installation stopped. No matter what I try the installation won’t start. Then I uninstall the game try to re-download it, and at 155MB the installation stopped again. I have tried everything and already contacted the Xbox online service did every step that they told me to, the installation still won’t start. Please HELP!!!

I’m having the exact same issue stops at 155mb! So frustrating. All i wanna do is play!!

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Yeah, i emailed them no reply so far

Hello,

We are answering emails in the order they were received. I really appreciate your patience here. We are working on it as fast as we can.

Thank you,