Alright guys, here’s what happened to me few days before. I fired up the game, play festival playlists as usual, and Forzathon Live too. I reached 50% and 80% in both series 55 and autumn playlists and claimed the backstage passes. I redeemed the 2 cars from the backstage (divo and regalia), and went back tuning it. Suddenly, my game went froze, and crashes afterwards. I thought it’s usual, since I had encountered several times before, so I just restart the game. When I login, my progress was reverted back to the point where i haven’t redeemed the cars. I thought it was some bug, but it is not. My passes are gone, and the cars too. I messaged the support immediately but haven’t got a reply till now.
I don’t know what’s gonna happen, whether I am getting the passes back or not, I just want to remind you guys to always visit your house or go Horizon Solo from time to time to save your progress.