Redeem rewards not working

New to forza 7 installed game etc After clicking via the Forza hub to get my rewards i was showing over a million to be redeemed this and never received the funds any ideas why that could be? I saw the message it could take up to 4 hours its been days now.

Did i miss something?

Yep you did but since you are new will fill you in the Forza Hub app for PC is broken and shows the total claimed to date not the ammount you are claiming your best bet is to use this web site just at the top of the page is the Rewards section tab use this and it will show you the correct ammount.

The forum also has search function and this question comes up every week.

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