Progress gone after reinstall on PC

Trying to mitigate my wheel issues ( I reinstalled Forza 4. Even though it synched from cloud (two days old image) I have lost all progress, cars, etc. The xbox app show everything correctly but in-game it starts from scratch and “play online” is even greyed out. How is that even possible? And how can I fix it?

And BTW, the Nov 7 patch mess with steering wheel profiles not available was not solved by reinstalling or even resetting the game in control panel.

All in all this is a pretty messed up situation.

forza hub info
Forza Hub profile screenshot

Just updated initial post with link to a screenshot of my current progress according to Forza Hub

Realizing I’m not gonna get a response here so created a support ticket for this instead…