Every time I go to hit ’ private online session ’ it will search for a session and then say unable to connect to and online freeroam session… I’ve tried unplugging my router, restarting my console and everything like that. Can anyone help with this problem please? It would be much appreciated!
By “restarting my console” do you mean you have performed a complete console shutdown and reboot or are you just turning it off and then back on? Performing a complete console reboot will clear the temporary memory cache which can sometimes fix issues related to gameplay and online activity. To do so, hold the Xbox One’s power button (not the controller’s) until the console turns off completely. Then, reboot and retry launching an online session.
If that does not work, you may want to look into whether or not your modem is permitting activity through the ports utilized by Xbox Live. Best of luck to ya’ in getting it up and running.