TERMS OF SERVICE, MODERATION, AND USER ACCOUNT QUESTIONS
What are the Terms of Use for forzamotorsport.net?
By logging into Forzamotorsport.net’s forums, you agree to abide by these terms, conditions, and guidelines: FM.net Code of Conduct and Forums Terms of Use, which provides links to the Xbox.com Service Agreement, the Xbox Live Terms of Use, and the Xbox Live Code of Conduct. Please make sure you have read all of these documents.
I tried to log in and got an error message.
If you are attempting to log in with an account that isn’t associated with an Xbox Live account, you may see the message “THERE WAS A PROBLEM RETRIEVING YOUR ACCOUNT INFORMATION FROM XBOX LIVE. PLEASE SIGN OUT AND TRY AGAIN. MAKE SURE TO GIVE FORZA MOTORSPORT PERMISSION TO ACCESS YOUR ACCOUNT INFORMATION.” Go to Xbox.com, try to log in, and agree to the Terms, then come back to FM.net and try to log in again. If you are having other problems logging into FM.net, try logging out of Xbox.com and clearing cache and cookies, log into Xbox.com, and then log into FM.net.
If I was banned from the old forums can I post on the new forums?
Forum user account history carries over from the old forums to the new forums. Please review the Code of Conduct linked above for FM.net Moderation Policy.
Why are my posts taking so long to appear on the forums?
New users are under Moderated status automatically to review their posts for compliance with the Code of Conduct before the posts can appear on the forums. The review and approval of moderated posts is a manual process and may take some time, so please be patient and do not post duplicates. Please review the Code of Conduct linked above for FM.net Moderation Policy.
How long does it take to get off Moderation?
User account review is a manual process with no specific status change date. Your patience is appreciated. After a time of productive participation in the forums, the Moderated Status may be removed from your account and your posts will appear on the forums immediately when you post them.
Why was my thread locked?
Where did my post go? It was there and now it’s not in My Topics.
In some cases Moderators may remove posts, lock threads, or take other actions related to the forum Code of Conduct. Per the Code of Conduct, “All decisions with regards to thread closure and movement, permanent and temporary bans, and membership issues are made by Turn 10 and its forum admins are final.”
Where can I find a list of forum Moderators?
See the Code of Conduct for a list of current forum Moderators. Moderators can be identified by their Rank shown in each post.
How can I contact Turn 10?
[2018 Edit] The email address has been superseded by the new Support site, which can be used to submit a troubleshooting ticket and feedback tickets about specific or general topics. All tickets are read, but due to volume it may take some time before you receive an email response.
Why was I banned in (one of the Forza games). How do I get unbanned?
Enforcement issues are not discussed on the forums. Some typical reasons for game bans are listed on the Support site (under the General section), which you can use to contact the developers for more information. Be sure you familiarize yourself with Xbox Live’s Terms as well: http://enforcement.xbox.com/