Network Diagnostics Error

I am unable to play online, yet my PC is connected to the internet via wifi. it says my region is “western Europe”, but i am in Queensland Australia.
i am getting the following error message:

"Unable to join session.
for support with this issue please visit our forums at etc.
Support id: 77e1e3e6-1705-43d0-b01d-304958abb1co
Server id: 082beff5-5088-411b-b52e-e59d308988be
Quality of service: Success (15 locations)
Region: West Europe (0.552s)

Failed to resolve the server address. check your DNS settings and try again"

i don’t know how or where to check my DNS settings.

looking forward to hearing from you.
regards
Brian

Hi there I’m not on pc but I have had the DNS error before with my xbox one the only fix I could get to work was disconnecting my computer from my network then unplugging my router for a couple of minutes then plugged it back in then set my network up again this might not work for pc but you never know. I hope this helps.

1 Like

Thanks mate, will give it a go and see what happens!

Nope that was an epic fail. Still cant play online

take a look at this link
http://support.xbox.com/en-US/xbox-on-windows/social/troubleshoot-party-chat

personally I have this problem pretty much everytime I first start the game and what I do is what’s shown here with CMD run as admin.