Horizon 5 keeps asking me to buy Game pass to play online, account cannot be verified

Xbox One X

I Play using Game Pass, so I do have an active subscription.

Have tried every fix. Reset modem, router, turned off VPN, updated XBox One X software, game software, NAT is set to Open, speed test on console shows 385mb/s down and 25mb/s up.

Cannot connect to Horizon online. Each time I try to, the “subscribe to Game Pass” screen shows up and tries to get me to buy it even though I already have Game Pass. Then I get an error saying “cannot verify credentials”

Any help is greatly appreciated.

Edit: I’m about 20 hours into the game with dozens of races and story chapters completed, so it’s not the tutorial blocking me.


Exactly the same problem here.
Any solution found to fix the connection problem ?