Game was broken, now online is broken too?

Get messages like “player ticket was deleted” (in German: Spielerticket wurde gelöscht)… No way to join any online race…

Bought VIP thing, this is my only one game who crashs, never ending saving when i do upgrades from menu (not in race lobbies, there it works)… I keep cool, update after update no improvement, still reloading this software 3.-4 times an hour… Online worked sometimes so ok, i dont cry…

Now i can’t even join a bloody multiplayer lobby…

What do i need to do to play this for gods sake?