Forza rewards money missing in messages

Forza rewards says I’ve claimed 4,752,900 but when I’ve just brought for a 7 and started playing I have no messages in the message box any ideas where I can claim my money thanks as it would be great if I can get the money I’ve claimed

That’s a error in the app
The maximum anyone gets is 500k per week and that’s if you are tier 12

You need to play to a certain stage before you are able to claim rewards as well