Forza Motorsport 7 Token

I have never received an Forza Motorsport 7 Token to get the Full Game. I played it through Xbox Game pass. I bought VIP and Car pass but i never received a message in the Xbox message Center or a email with the Token. I contacted Forza Support but they are not answering my Ticket. What should i do?

Fm7 is eol, there is no way to purchase it from Microsoft.

When did you purchase it? It’s been off GP for a while now.

No matter which platform you are playing on, the game should appear under owned games in your game library but the VIP & car pass are useless without the main game

On the official forza and xbox site it says:
If you are an Xbox Game Pass member who purchased Forza Motorsport 7 DLC (items costing $0.00 or “free” are not eligible DLC) prior to July 29th, 2021, but not the base game, you will receive a token for the game through the Xbox message center so you can continue to enjoy Forza Motorsport 7 and all its content.
Xbox Support said im eligible for a token but they said i need to contact Forza Support because they couldnt take it further. Forza Support isnt answering tho. So i dont really know what to do now

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Today I learned!

Nice of them. If it worked in your case.

How long is your forza ticket open?

i created the ticket about 5 days ago