Forza 7 PC won't access any online features

This problem has been going on for days. I contacted Microsoft a few days ago and they told me the servers are down. I didn’t really believe that but I decided to give it a few days. Still nothing. No community car designs, no multiplayer, no special car dealer, no messages in the inbox of any sort, and no VIP prize crates even though all the prompts tell me I have unopened crates.