i cant load forza 7. its crashes a soon as I load it can you help please
The game is full of problems right now. You can get your money back now or wait until Turn 10 fixes the game (if they do).
If you have any DLC installed, try removing it and download it again. This works for me when FM7 closes on the black logo screen.
Start > Apps & Features > click on FM7 > click on advanced options and remove DLC (just removing VIP works for me, its ~400kb) > Open the microsoft store and download deleted DLC agaiin. > start the game