im talking to an xbox support right now 5:23pm hawaii time and explained to them that i got banned because someone hacked my account and used it and got me banned on forza 4 not she said posting this here will fix my situation she gave me this reference number (1260837308) and said she created a report on it. and i repeat she told me personally that this will be fixed.
Apologies for your frustration, however you should contact Turn 10 at forzafb@microsoft.com
Bans or enforcement of Xbox LIVE’s Terms of Use and Code of Conduct are not discussed on the forums.