Circuit Race lobby locked because gamer won't finish race

Need some help here guys. Being trying to access the online “S” class circuit race, but a single racer is sitting on the start line for over 1 hour now, and not completing the race. They are the only player on this race, and it will not time out unless they quit, or complete. I have messaged them and asked nicely if they will quit, but no response yet. Getting annoyed now, as I prefer racing “s” class, as that is what I have spent time tuning and prepping my cars for. HOW DO YOU GET THEM OFF??? (Their Gamertag: [Mod Edit- fyerball] )

[Mod edit - fyerball]

File a report on the user using the tools on your 360