Can't play career or sometimes load the game

I have 2 copies of this game one digital and one physical and most of the time when I try and load the game on either version the game will freeze and make a loud buzzing noise then kick me to the dashboard and it is starting to get annoying. It seems like I am one of the very few that is experiencing this problem and I don’t know what to do about it because the game is completely unplayable. My xbox is fine because I can load up and play all my games with no problem but why is it I spent $120 on two different versions and I can’t play because of this. Is any else having this same problem if not what should I do because I have already uninstalled both copies many times and did a hard reset countless times and nothing is working .