Can't get on the design section says profile can't be verified with server HELP

Has anyone else got the msg saying your profile can’t be verified with the server when you try an get new designs for your cars?? Have I been banned or is it server side

Back out of FM5. Log out of Xbox LIVE. Log into Xbox LIVE. Try again. Sounds like a hiccup.

there is no doubt when you’ve been banned. it tells you bluntly “you have been banned…” so you haven’t been banned. it sounds like you are not getting logged in all the way. hold down the power button on the console until it shuts off, wait a minuet then restart it. its going to boot slower because it is reloading everything from scratch but that’s how it gets rid of the logging error. then try again.