Banned from ranked adventure without any reason

I would like to ask why am I banned for 5 minutes to over 1 hour (once it was bugged and it was for 3 or 4 hours in total), depends on situation after I stay full period in ranked adventure and even win.
Also connection time varies from 2 minutes to over 1 hour, which in average is around 20 minutes.
Will we get compensation for this badly released content like some sort of special car for free as gift?

i was banned for 30 years… i dont know why.
i waiting for the Support 4 Days… nothing yet