When I try to join Horizon Life this happens.
Some people says this IPsec code appears when I’m shadowbanned.
However I did nothing wrong.
I didn’t use any cheats, hacks, trainers.
Please tell me if I’m shadowbanned.
If I’m not banned tell me a solution.
plz help me
yes, the picture shows a high probability of a ban.
however, it can also be caused by certain network combinations.
therefore the first way would be to clarify whether it is really a ban. simply open a ticket at support and ask.
depending on the answer:
a) yes, it is a ban.
can and must not help you here
b) no, it is not a ban
then it won’t be easy. but not impossible.
let’s ask differently:
how does a new account behave on the same device?
xbox or pc?
They said my “device” is banned. I think it was caused by my brother’s illegal account. Thanks for your help.