So recently I bought the game and i got the ultimate edition I installed it and started it up I did the intro and I passed to the Autumn events so I can be able to join the online sessions
Once I did I got a message saying
“Failed connection, check if IPSEC is allowed”
I reach out for support and nothing seems to help they told me to reset the game so that’s what i did I also re-install the game and still have this message I Also did the Port Forward method and again nothing worked a weird thing I search for the “teredo” on my pc and I don’t have it also i tried way to install it but it seems to be missing but on many other games i can play on strict mode or moderate and be fine now fun fact my brother is on the next door and he is able to play the game online but am not !
Right now I uninstalled the game to re-install it and for some reason it takes more GB than it did before I will try to reset it tomorrow once the download is done but for me now it feels like a huge waste of money ! I searched for this problem and I found many threads but no solutions.
Many people can say well you still have the things you need… that’s 100% no help because not going online means not being able to join with friends and not be able to search for any online feature such as Auction, Vinyls , liveries and such .
Also another thing that I wrote is that this is might be a bug of mixed up accounts so if you open the game with on account and the close it and start with another account is getting bugged but this is my first account so this is the most weird thing am facing
So is there any help out there or am writing here hopeless and helpless?
So recently my first account got banned I asked for help to know the reason and the first communication I had was with Microsoft one of the Microsoft agents was able to see that not only my account was banned but my IP was banned (blocked) and the main reason he said something about “Third party programs” I searched what is that mean and I found out that in forza third party programs could be a perma ban for the player or the gamertag .
I didn’t knew what they mean and I don’t even know what they are where/how can i detect them on my pc to shut them down so I’ll be able to play the game without being afraid of getting banned.
But after the communication I created a new gamertag and I bought some more features to the game but when ever i tried to go online with the new gamertag I couldn’t go I was getting a message about “IPSEC” so spoke again with Microsoft and this time with Xbox jos to be sure if it migth be the xbox app but they told me that if i got banned that means my IP is blocked from the servers.
I feel bad because I really don’t even know what "third party programs " are and I could at least have my first account banned and let me join the online with the new account . So is there a way or possibility to do that? or am forced to play the game offline with both accounts? Is there a way to communicate with someone to help me get my IP unblock and at least be able to play with my second account ??